Here is an overview of the most frequently asked questions.<\/p>\n
Want to go to a specific category? Click on the link below:<\/p>\n
Quality<\/a>
\nSpecifications<\/a>
\nBinding<\/a>
\nPrices<\/a>
\nDelivery Times<\/a>
\nPayment<\/a>
\nFiles<\/a>
\nGeneral<\/a><\/p>\n","header-option":"right","header-repeater":[{"img":{"ID":1953,"id":1953,"title":"help-pexels-pixabay-356079","filename":"help-pexels-pixabay-356079.jpg","filesize":261908,"url":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079.jpg","link":"https:\/\/newenergy.nl\/en\/submitting-press-ready-files\/help-pexels-pixabay-356079\/","alt":"Hulp nodig?","author":"9","description":"","caption":"","name":"help-pexels-pixabay-356079","status":"inherit","uploaded_to":1951,"date":"2021-05-10 08:03:57","modified":"2021-05-10 08:04:10","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/newenergy.nl\/en\/wp-includes\/images\/media\/default.png","width":1280,"height":774,"sizes":{"thumbnail":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-300x181.jpg","medium-width":300,"medium-height":181,"medium_large":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-768x464.jpg","medium_large-width":768,"medium_large-height":464,"large":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-1024x619.jpg","large-width":1024,"large-height":619,"1536x1536":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079.jpg","1536x1536-width":1280,"1536x1536-height":774,"2048x2048":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079.jpg","2048x2048-width":1280,"2048x2048-height":774,"featured-xlarge":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-1280x400.jpg","featured-xlarge-width":1280,"featured-xlarge-height":400,"featured-small":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-640x200.jpg","featured-small-width":640,"featured-small-height":200,"featured-medium":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-1280x400.jpg","featured-medium-width":1280,"featured-medium-height":400,"featured-large":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-1280x400.jpg","featured-large-width":1280,"featured-large-height":400,"fp-small":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-640x387.jpg","fp-small-width":640,"fp-small-height":387,"fp-medium":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-1024x619.jpg","fp-medium-width":1024,"fp-medium-height":619,"fp-large":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079-1200x726.jpg","fp-large-width":1200,"fp-large-height":726,"fp-xlarge":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079.jpg","fp-xlarge-width":1280,"fp-xlarge-height":774,"gform-image-choice-sm":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079.jpg","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":181,"gform-image-choice-md":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079.jpg","gform-image-choice-md-width":400,"gform-image-choice-md-height":242,"gform-image-choice-lg":"https:\/\/newenergy.nl\/en\/wp-content\/uploads\/sites\/3\/2021\/05\/help-pexels-pixabay-356079.jpg","gform-image-choice-lg-width":600,"gform-image-choice-lg-height":363}}}],"header-scroll":"no"},{"acf_fc_layout":"pagesmenu","pagesmenu-select":false,"pagesmenu-placement":"full"},{"acf_fc_layout":"faq","faq-title":"Quality","faq-options":[{"ID":2333,"post_author":"9","post_date":"2025-08-11 09:59:04","post_date_gmt":"2025-08-11 07:59:04","post_content":"","post_title":"What machines are used for printing?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"machines-used-for-printing","to_ping":"","pinged":"","post_modified":"2025-08-11 12:45:28","post_modified_gmt":"2025-08-11 10:45:28","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2333","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2334,"post_author":"9","post_date":"2025-11-25 10:00:11","post_date_gmt":"2025-11-25 09:00:11","post_content":"","post_title":"The paper in the books is slightly wavy. Is this normal?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"wavy-paper-is-that-normal","to_ping":"","pinged":"","post_modified":"2025-11-26 09:58:09","post_modified_gmt":"2025-11-26 08:58:09","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2334","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2336,"post_author":"9","post_date":"2025-08-11 10:03:32","post_date_gmt":"2025-08-11 08:03:32","post_content":"","post_title":"How can I be sure that the colors in my book will not deviate too much?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"book-colors","to_ping":"","pinged":"","post_modified":"2025-08-12 11:48:15","post_modified_gmt":"2025-08-12 09:48:15","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2336","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2338,"post_author":"9","post_date":"2025-08-11 10:05:20","post_date_gmt":"2025-08-11 08:05:20","post_content":"","post_title":"I want to reprint my book. Will it be the same as a previously printed book?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"reprint-same-as-previous-book","to_ping":"","pinged":"","post_modified":"2025-08-12 11:50:27","post_modified_gmt":"2025-08-12 09:50:27","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2338","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2332,"post_author":"9","post_date":"2025-08-11 09:57:36","post_date_gmt":"2025-08-11 07:57:36","post_content":"","post_title":"What quality do you deliver?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"what-quality-do-you-deliver","to_ping":"","pinged":"","post_modified":"2025-08-11 12:46:10","post_modified_gmt":"2025-08-11 10:46:10","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2332","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"}]},{"acf_fc_layout":"faq","faq-title":"Specifications","faq-options":[{"ID":2339,"post_author":"9","post_date":"2025-08-11 10:17:21","post_date_gmt":"2025-08-11 08:17:21","post_content":"","post_title":"I do not see the specifications for my book among the options. What should I do?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"different-specifications","to_ping":"","pinged":"","post_modified":"2025-08-12 11:53:54","post_modified_gmt":"2025-08-12 09:53:54","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2339","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2340,"post_author":"9","post_date":"2025-08-11 10:18:09","post_date_gmt":"2025-08-11 08:18:09","post_content":"","post_title":"Which paper should I choose?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"which-paper-to-choose","to_ping":"","pinged":"","post_modified":"2025-08-12 11:55:26","post_modified_gmt":"2025-08-12 09:55:26","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2340","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2341,"post_author":"9","post_date":"2025-08-11 10:48:44","post_date_gmt":"2025-08-11 08:48:44","post_content":"","post_title":"Which book size should I choose?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"which-book-size-to-choose","to_ping":"","pinged":"","post_modified":"2025-08-12 11:56:59","post_modified_gmt":"2025-08-12 09:56:59","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2341","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2342,"post_author":"9","post_date":"2025-08-11 10:50:03","post_date_gmt":"2025-08-11 08:50:03","post_content":"","post_title":"Which laminate should I choose?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"which-laminate-to-choose","to_ping":"","pinged":"","post_modified":"2025-08-12 11:58:35","post_modified_gmt":"2025-08-12 09:58:35","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2342","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"}]},{"acf_fc_layout":"faq","faq-title":"Binding","faq-options":[{"ID":2343,"post_author":"9","post_date":"2025-08-11 10:51:48","post_date_gmt":"2025-08-11 08:51:48","post_content":"","post_title":"Which binding should I choose for my book?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"which-binding-for-my-book","to_ping":"","pinged":"","post_modified":"2025-08-12 12:04:44","post_modified_gmt":"2025-08-12 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08:57:32","post_content":"","post_title":"What VAT rate applies to my book?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"what-vat-rate-applies","to_ping":"","pinged":"","post_modified":"2025-08-12 13:56:55","post_modified_gmt":"2025-08-12 11:56:55","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2346","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":678,"post_author":"5","post_date":"2025-11-25 12:07:54","post_date_gmt":"2025-11-25 11:07:54","post_content":"","post_title":"How can your prices be so competative?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"how-can-prices-be-so-competative","to_ping":"","pinged":"","post_modified":"2025-11-26 09:59:23","post_modified_gmt":"2025-11-26 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14:22:47","post_modified_gmt":"2025-08-12 12:22:47","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2351","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2353,"post_author":"9","post_date":"2025-08-11 11:05:02","post_date_gmt":"2025-08-11 09:05:02","post_content":"","post_title":"What is the best way to handle the delivered books?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"what-is-the-best-way-to-handle-the-delivered-books","to_ping":"","pinged":"","post_modified":"2025-08-12 14:31:44","post_modified_gmt":"2025-08-12 12:31:44","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2353","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":2354,"post_author":"9","post_date":"2025-08-11 11:05:59","post_date_gmt":"2025-08-11 09:05:59","post_content":"","post_title":"How can I track my delivery?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"how-can-i-track-my-delivery","to_ping":"","pinged":"","post_modified":"2025-08-12 14:52:00","post_modified_gmt":"2025-08-12 12:52:00","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2354","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"}]},{"acf_fc_layout":"faq","faq-title":"Delivery times","faq-options":[{"ID":2355,"post_author":"9","post_date":"2025-11-25 11:06:38","post_date_gmt":"2025-11-25 10:06:38","post_content":"","post_title":"What is the delivery time for my 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10:11:57","post_content":"","post_title":"When do I need to pay?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"when-do-i-need-to-pay","to_ping":"","pinged":"","post_modified":"2025-11-26 09:56:00","post_modified_gmt":"2025-11-26 08:56:00","post_content_filtered":"","post_parent":0,"guid":"https:\/\/newenergy.nl\/en\/?post_type=questions&p=2361","menu_order":0,"post_type":"questions","post_mime_type":"","comment_count":"0","filter":"raw"}]},{"acf_fc_layout":"faq","faq-title":"Files","faq-options":[{"ID":2362,"post_author":"9","post_date":"2025-11-25 11:12:49","post_date_gmt":"2025-11-25 10:12:49","post_content":"","post_title":"What exactly are the delivery specifications?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"what-are-delivery-specifications","to_ping":"","pinged":"","post_modified":"2025-11-26 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