{"id":2369,"date":"2025-11-26T08:30:08","date_gmt":"2025-11-26T07:30:08","guid":{"rendered":"https:\/\/newenergy.nl\/en\/?post_type=questions&#038;p=2369"},"modified":"2025-11-26T09:47:05","modified_gmt":"2025-11-26T08:47:05","slug":"complaint","status":"publish","type":"questions","link":"https:\/\/newenergy.nl\/en\/vragen\/complaint\/","title":{"rendered":"I have a complaint, what now?"},"author":9,"featured_media":0,"template":"","class_list":["post-2369","questions","type-questions","status-publish","hentry"],"acf":{"anchor":"","answer":"<p>We are proud to say that complaints are rare at our company.<\/p>\n<p>Despite our efforts and those of the printers, it is still possible that you may not be satisfied with the delivered product. In this case, we would like to receive an explanation of the complaint by email, preferably accompanied by photos. If the complaint concerns multiple books and\/or the entire production, we would like to receive detailed photos of one book and then one or more photos showing the complaint clearly on multiple books.<\/p>\n<p>After receiving this email, we will contact you within one working day to discuss how to proceed with your complaint.<\/p>\n"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ik heb een klacht, wat nu? - New Energy Printing<\/title>\n<meta name=\"description\" content=\"Wij zijn er trots op dat klachten zeldzaam zijn. Toch kan het voorkomen dat je niet blij bent. 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